I am having the same issue with a company called NBG, National Business Guide. I have filed complaints with the BBB of Florida, Federal Trade Commission, Attorney General of both Florida and New Hampshire. I continue to receive calls from the “collection agency” and I too wonder if I am jeopardizing my company regarding a potnetial small claims court filing.
Received a call over 9 months ago from Phonepages.ca. They advised that they wished to renew our subscription with them, I told them I wanted to cancel any subscription we might have them. They then advised that we would be invoiced some $400.00 or so for last year’s subscription, in order to be cancelled and removed from their list. I then received a followup call from their shipping department to verify our address, company name, and that they would be sending an invoice to my attention. They taped the followup call so stupidly for me, they have my voice verifying company information and agreement to send the invoice to my attention.
When I received the invoice I advised them we would not be paying, I’d received at least half dozen of these same types of calls. We receive no benefit from being on their internet listing, we get no phone inquiries as a result of being on their listing. Regardless of what they have on tape, my original intention was to cancel any subscription we might have and to be removed from any phone listing.
I have just received a phone call from a collection agency acting on behalf of phonepages.ca. He has advised they would settle for $300.00. If I don’t settle they are prepared to go to small claims court and submit the tape as evidence.
I really don’t want to pay, but wonder what chance they have of winning a court decision.
Any information or feedback you might have would be helpful.
Thanks,
Peter Berardi
McIntyre Group Office Services Inc
phone 800-556-3751 ext 59
fax 888-701-6838
e-mail peterb@mcintyregrp.com
2 Comments
September 15, 2008 at 1:22 pm
I am having the same issue with a company called NBG, National Business Guide. I have filed complaints with the BBB of Florida, Federal Trade Commission, Attorney General of both Florida and New Hampshire. I continue to receive calls from the “collection agency” and I too wonder if I am jeopardizing my company regarding a potnetial small claims court filing.
August 1, 2008 at 2:20 pm
Received a call over 9 months ago from Phonepages.ca. They advised that they wished to renew our subscription with them, I told them I wanted to cancel any subscription we might have them. They then advised that we would be invoiced some $400.00 or so for last year’s subscription, in order to be cancelled and removed from their list. I then received a followup call from their shipping department to verify our address, company name, and that they would be sending an invoice to my attention. They taped the followup call so stupidly for me, they have my voice verifying company information and agreement to send the invoice to my attention.
When I received the invoice I advised them we would not be paying, I’d received at least half dozen of these same types of calls. We receive no benefit from being on their internet listing, we get no phone inquiries as a result of being on their listing. Regardless of what they have on tape, my original intention was to cancel any subscription we might have and to be removed from any phone listing.
I have just received a phone call from a collection agency acting on behalf of phonepages.ca. He has advised they would settle for $300.00. If I don’t settle they are prepared to go to small claims court and submit the tape as evidence.
I really don’t want to pay, but wonder what chance they have of winning a court decision.
Any information or feedback you might have would be helpful.
Thanks,
Peter Berardi
McIntyre Group Office Services Inc
phone 800-556-3751 ext 59
fax 888-701-6838
e-mail peterb@mcintyregrp.com
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